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The Stars

WEB MANAGEMENT PLANS

Web Management Plan

£20 a month

Our original plan including basic website changes, support and maintenance.

Ideal for: Businesses who need a great website but get most of their customers elsewhere.

Hosting

1 year of reliable web hosting

Content Changes

Change text & images by emailing me

Free domain name

Managed by us in our professional GoDaddy account

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Basic SEO management

Us!

We'll make sure your website conforms to Google's requirements

Email us anytime with questions, ideas, or for advice.

Web Management Pro Plan

£30 a month

Everything in the original plan, plus more benefits to boost your SEO.

Ideal for: Businesses who want to organically grow their Google ranking and reach more people.

You will get: A monthly analytics report, Google Business posts to your profile, January Audit.

Hosting

1 year of reliable web hosting

Content Changes

Change text & images by emailing me

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Monthly report

Google Business

A monthly website analytics report 

2 monthly posts to help your SEO

Free domain name

Managed by us in our professional GoDaddy account

Google Logo.png

Basic SEO management

Us!

We'll make sure your website conforms to Google's requirements

Email us anytime with questions, ideas, or for advice.

Web Management Plus Plan

£50 a month

Everything in the other two plans more content changes and a more hands-on approach to give your business a big boost.

Ideal for: Businesses who want to really push their website, compete with other local businesses and get new customers.

You will get: A monthly analytics report, Google Business posts to your profile, January Audit, Advanced content changes, and a 3-monthly email written by Kat stuffed with advice and reviewing your website.

Hosting

1 year of reliable web hosting

Content Changes

Change text & images by emailing me

image8-2.png

Monthly report

Google Business

A monthly website analytics report 

2 monthly posts to help your SEO

Free domain name

Managed by us in our professional GoDaddy account

Quarterly review

Comprehensive 3 monthly ideas email

Google Logo.png

Basic SEO management

Us!

We'll make sure your website conforms to Google's requirements

Email us anytime with questions, ideas, or for advice.

Advanced changes

More changes included, like new pages

The full rundown...

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FAQs

Q: How do I know which plan I'm on?

Check your invoice, latest renewal email, or match it to the amount you're paying us. If you're still not sure, email us.

Q: What changes to my website are included?

Web Management plan & Pro: Basic changes such as swapping images and text that are already on the website. For example, changing text or images on any pages, changing your opening hours, adding services to existing pages. 

Web Management Pro:  Same as above.

Web Management Plus+:  All of the above, plus advanced changes such adding new pages or content which requires the layout of the website to change. Any larger changes required such as a whole re-design will be quoted for but will receive a discount on this plan. 

Q: How quickly will you do these changes?

Web Management plan: We will run through all requests twice a week.

Web Management Pro: Usually the same or next working day.

Web Management Plus+: ASAP priority list.

Q: What changes to my website are not included?

- Very time-intensive changes like installing apps (such as a shop or booking system) are not included. We can quote for this.

- Entire re-designs or major re-structures are not included. We can quote for this.

- We will not undertake anything on your behalf that is part of running your business. This includes managing products in a shop, processing orders, taking payments, managing communications, adding things to your blog/news feed, marketing work, etc.

Q: Can I have an example of what is or isn't included?

If your opening hours changed, we would update them across the website for you. They might be in your footer or on your Contact Page.

We would not add a post to your blog/news feed explaining your new opening hours to your customers. This would be your job.

Q: Is there a time limit on changes I can make to my website?

Web Management Plan & Pro: To keep our prices low, we have a discretionary cap of 1 hour a year. We work quickly and very few of our clients require any more.

Web Management Plus+: The very nature of this plan requires more time on our behalf. We have a discretionary cap of 3 hours a year.

Q: While on a management plan, what are my responsibilities as the business owner?

We will not manage anything on your behalf that is part of running your business. This includes managing products in a shop, processing orders, taking payments, managing communications. Your website is a valuable tool for your business. We keep it running, and it is your job to use it appropriately to boost your business.

Q: Can I start on a cheaper/more expensive plan and upgrade/downgrade later?

Yes. Your website is on an annual renewal. In that time, you can upgrade and downgrade your web management plan. The only thing to remember is if you're on Plus+ and you downgrade to either of the other plans, we may charge a small surcharge for any work we have done that was going to be covered in future payments. This is discretionary and case specific.  

Q: How do I get my invoices?

At your renewal you will receive a private link with your invoices. We recommend bookmarking your link for future use.

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Simply email us to upgrade!
kat@onlinedesigns.uk

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