It's simple and easy. We've spent years coming up with a tried and tested process and are pretty sure we've perfected it.
Once you've accepted a quote, we'll ask you to sign some paperwork, pay a 25% deposit, and then the process begins.
US & YOU: CHAT
Let's get to know each other and hear your ideas! The process mainly works by email so we have a paper trail, but we're happy to chat to you on the phone or Zoom to get to know each other at the start. For certain size projects we can schedule a meeting (if you're in the St Neots, Cambridge or surrounding areas). Let us know your preferences and we can talk about it.
YOU: WORK THROUGH THE WEBSITE CHECKLIST
You'll need to fill out our online forms and also provide the text and images we need for your site. Check out the Website Checklist to see what to expect.
US: CREATE AN INITIAL DESIGN
Sit back and relax! We'll come up with a design. It will just be a homepage and will give you an idea of what we're thinking for your site.
YOU: GIVE US FEEDBACK
What do you think of the initial design idea, such as fonts, colours etc? Any changes before we push on? Let us know your thoughts!
US: BUILD YOUR WEBSITE
Based off the initial design, we will build the rest of your website using the content and images you've supplied.
US & YOU: MAKE IT PERFECT
More feedback? We will continue tweaking until you're totally happy and ready to go!
US: THE TECHNICAL BIT
We'll nip behind the scenes and get your website ready to go. This includes the initial SEO work amongst other things like making sure anyone with additional needs can use the website properly (Accessibility).
US: GO LIVE!
Woohoo! We'll run our final checks and get your site live on an agreed date!
YOU: CHOOSE & SIGN UP TO THE MONTHLY PLAN
We'll send you a direct debit form which will put you on our monthly plan and you'll be able to choose which plan you'd like (there are currently 3 to choose from). Welcome to the team!
Why are there no timescales on here?
Almost every meeting includes the question "How long does it take?" The reality is there is absolutely no common end-date between different projects. Some last 4 weeks, but some take much longer. The longest stage is always the client gathering content.
How to avoid delays:
1. Do not hand the website round a big team for feedback.
This can get long-winded. Instead, nominate one person as a spokesperson and trust them to make the right choices. If you must have multiple people involved, nominate one person to speak to us and deal with the team in your own space to keep things simple.
2. Have your content ready.
Writing content is undeniably the longest part of the process and the part that can create delays. When you sign up to a new website project, you should try make sure you have enough time in the first 3 weeks to write your content.
3. Try to be prompt in replying and supplying information.
We work hard to get your new website live as soon as possible. We all lead busy lives and we're totally flexible, but we can't promise to meet any deadlines if you take a while to reply to emails. We appreciate promptness but we do also understand things can get in the way. Just try to stay in touch and things will run smoothly!
4. Don't try to get it perfect right away.
Your website is a work in progress. It is a service, not a product. Your monthly fee allows you to constantly make changes and get it perfect. Don't worry about tiny details in the first stages. A website can take months to make any progress in Google, so get it live ASAP and worry about the small things over time.